Matsuya App "Comeback Campaign" Starts May 1 at 10:00: Up to 70 Yen Off for Members Dormant for Six Months, With Mobile Order Now Eligible for the First Time
title: “Matsuya App "Comeback Campaign" Starts May 1 at 10:00: Up to 70 Yen Off for Members Dormant for Six Months, With Mobile Order Now Eligible for the First Time” categories:
- campaign tags:
- news
- coupon
- app
- discount published: true created_at: “2026-05-01T11:05:14+09:00” updated_at: “2026-07-26T21:18:04+09:00” thumbnail: “https://cdn.gyumesy.com/articles/97py9v/thumbnail.webp” ogp_image: “https://cdn.gyumesy.com/articles/97py9v/ogp.png” source_url: “https://www.matsuyafoods.co.jp/matsuya/whatsnew/campaign/149998.html” editor_comment: “Matsuya has finally pulled Mobile Order into its dormancy check. The note that still lists Matsuya Mobile Order as ‘not eligible’ is almost certainly a leftover from the template, which makes this announcement open to questions from day one.” description: “From 10:00 on May 1 to 23:59 on May 31, 2026, Matsuya is running its ‘Comeback Campaign’ for app members who haven’t ordered via Matsuben Net or Matsuya Mobile Order in over six months, offering up to 70 yen off 12 menu items. The March edition covered Matsuben Net only; this time Mobile Order has been added.” related_articles:
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On May 1, Matsuya announced that its Matsuya App “Comeback Campaign” will run from 10:00 on Friday, May 1, 2026 to 23:59 on Sunday, May 31. It is a coupon promotion aimed at dormant members: app members who have not ordered through either Matsuben Net or Matsuya Mobile Order in the past six months or more get up to 70 yen off 12 eligible menu items.
Campaign Overview
| Item | Details |
|---|---|
| Period | 10:00 on Friday, May 1, 2026 to 23:59 on Sunday, May 31, 2026 (based on pickup date and time) |
| Eligible members | Matsuya App members registered by October 31, 2025 who placed no order through either Matsuben Net or Matsuya Mobile Order between November 1, 2025 and April 30, 2026 |
| Coupon name | Comeback Coupon |
| Usage | Unlimited use during the period |
| Eligible stores | Matsuya stores nationwide (excluding Haneda Innovation City Store, Narita Airport Terminal 3 Store, and stores in parking areas) |
| Excluded service | Matsuben Delivery |
12 Eligible Menu Items and Discounts
Discounts are set at three levels per item: 30 yen, 50 yen, and 70 yen.
| Menu item | Regular price | Coupon price | Discount |
|---|---|---|---|
| Beef Bowl topped with Green Onion and Soft Boiled Egg | 660 yen | 630 yen | 30 yen off |
| Beef Bowl topped with Grated Radish & Ponzu Citrus Soy Sauce | 560 yen | 530 yen | 30 yen off |
| Beef Bowl topped with Cheese | 660 yen | 630 yen | 30 yen off |
| Bowl of Mixed Simmered Beef and Kimchi | 560 yen | 530 yen | 30 yen off |
| Boneless Short Rib and Kimchi Bowl | 690 yen | 640 yen | 50 yen off |
| Beef Bibimbap Bowl | 690 yen | 640 yen | 50 yen off |
| Set Meal of Grilled Beef | 890 yen | 820 yen | 70 yen off |
| Set Meal of Grilled Boneless Short Rib | 890 yen | 820 yen | 70 yen off |
| Demi-glace Egg Hamburg Steak Set Meal | 1,080 yen | 1,010 yen | 70 yen off |
| Tomato Hamburg Steak Meal | 980 yen | 910 yen | 70 yen off |
| Cheese Tomato Hamburg Steak Meal | 1,180 yen | 1,110 yen | 70 yen off |
| Tomato Hamburg Steak Meal w/ Half-and-Half Beef | 1,180 yen | 1,110 yen | 70 yen off |
Shareholder benefit vouchers can be used on all 12 eligible items. For takeout, miso soup is charged separately.
What Changed From the March Edition
The Comeback Campaign has been held regularly since 2024. The most recent edition ran from March 1 to March 31, so this is its return after about two months. Two things differ from the previous edition.
1. Matsuya Mobile Order Added as an Eligible Service
The March edition covered only Matsuben Net, but this time both Matsuben Net and Matsuya Mobile Order are eligible. The dormancy period (November 1, 2025 to April 30, 2026) also requires that the member has ordered through neither service, so the net for catching dormant members has widened.
| Item | March edition | May edition |
|---|---|---|
| Eligible service | Matsuben Net | Matsuben Net + Matsuya Mobile Order |
| Dormancy period | September 1, 2025 to February 28, 2026 | November 1, 2025 to April 30, 2026 |
| Store exclusions | Kuhonbutsu Store and Seibu-Yagisawa Store also excluded | No mention of excluding those two stores |
| Campaign period | March 1, 2026 to March 31, 2026 | May 1, 2026 to May 31, 2026 |
2. “Original Salt-based Green Onion Thick Pork Boneless Short Rib Bowl” Dropped From the Eligible Items
The March edition included the “Original Salt-based Green Onion Thick Pork Boneless Short Rib Bowl” (50 yen off) among its 12 items. This time it has been removed, and the “Demi-glace Egg Hamburg Steak Set Meal” (70 yen off) has been added in its place. The Original Salt-based Green Onion Thick Pork Boneless Short Rib Bowl has already been delisted since April, which appears to be why it is no longer in the lineup.
Also, the “Beef Bowl topped with Green Onion and Soft Boiled Egg” was previously included under a “bento” label, but this time the same item is eligible as a regular menu item. This appears to reflect a tidying up of product specifications.
Inconsistent Wording in the Announcement
The official announcement for this campaign contradicts itself on which services are eligible.
- Opening paragraph, eligible-members field, and campaign-details field: both “Matsuben Net” and “Matsuya Mobile Order” are eligible for the coupon
- Note at the end of the same campaign-details field: “Matsuya Mobile Order and Matsuben Delivery are not eligible”
The only service that should be excluded is Matsuben Delivery, and the mention of “Matsuya Mobile Order” in the note is quite likely left over from the template of the previous announcement (Matsuben Net only). Going by the opening paragraph and the eligible-members field, it is reasonable to read Matsuya Mobile Order as eligible for the coupon this time.
Past Comeback Campaign History
Since 2024, the campaign has been held regularly at a pace of roughly once every two to three months.
| Month | Name | Eligible service |
|---|---|---|
| March 2024 | Matsuben Net Comeback Campaign Part 3 | Matsuben Net |
| July 2024 | Matsuben Net Comeback Campaign | Matsuben Net |
| August 2024 | Matsuben Net Comeback Campaign | Matsuben Net |
| November 2024 | Matsuben Net Comeback Campaign | Matsuben Net |
| February 2025 | Matsuben Net Comeback Campaign | Matsuben Net |
| September 2025 | Matsuya App Comeback Campaign | Matsuben Net-related |
| November 2025 | Matsuben Net Comeback Campaign | Matsuben Net |
| February 2026 | Matsuben Net Comeback Campaign | Matsuben Net |
| March 2026 | Matsuya App Comeback Campaign | Matsuben Net |
| May 2026 (this edition) | Matsuya App Comeback Campaign | Matsuben Net + Matsuya Mobile Order |
The campaign’s name has swung back and forth between “Matsuben Net Comeback” and “Matsuya App Comeback.” With Mobile Order now included, it has shifted in both name and substance into a general win-back measure for dormant members of the Matsuya App as a whole.
Official Matsuya App
The official Matsuya Foods app. Coupons, mobile order and advance booking, plus points on every visit.
Editor's Note
Matsuya has finally pulled Mobile Order into its dormancy check. The note that still lists Matsuya Mobile Order as 'not eligible' is almost certainly a leftover from the template, which makes this announcement open to questions from day one.
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